Privacy Policy
Last updated: March 2025
At ColorVerse ("we", "us", "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, mobile app, or related services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information
We may collect personal information that you voluntarily provide, such as:
- Name and email address when you contact us through our website or app.
- Any other information you choose to share when interacting with us (e.g., through support requests).
1.2. Usage Data
We collect non-personal data about how you interact with our Services, including:
- Device information (e.g., device type, operating system, IP address).
- Usage data (e.g., pages visited, templates selected, time spent painting).
- Analytics data (e.g., aggregated insights from Google Analytics).
1.3. Cookies and Similar Technologies
We use cookies and similar technologies to collect data about your preferences and usage patterns. For more details, see our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Services: To deliver our app features, process your requests, and enhance user experience.
- To Communicate: To respond to inquiries, send updates, or notify you about changes to our Services.
- For Analytics: To understand how users engage with our Services and improve functionality.
- For Security: To protect our Services from unauthorized access, fraud, or other malicious activities.
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We use trusted third-party providers (e.g., cloud hosting, analytics tools) to process data on our behalf. These providers are contractually obligated to protect your data.
- For Legal Reasons: We may disclose information if required by law, regulation, or legal process (e.g., court orders).
- With Your Consent: We may share data with other parties if you explicitly consent to such sharing.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request updates or corrections to inaccurate data.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Restriction: Request that we restrict the processing of your data.
- Objection: Object to certain types of processing (e.g., analytics).
- Data Portability: Request a transferable copy of your data.
To exercise these rights, please contact us via our Contact Us page. We will respond within a reasonable timeframe, typically within 30 days.
6. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including countries where data protection laws may differ. We ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data during such transfers.
8. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage data may be retained longer in an aggregated, anonymized form for analytics purposes.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. Significant changes will be communicated via a notice on our website or app.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us via our Contact Us page. We’re here to assist!